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Flexura

Refund Policy

Refund Policy

Thank you for shopping with us! We strive to ensure you have a great experience. If you're not fully satisfied with your purchase, we're here to help.

Returns:

  • You have 30 days from the date of purchase to request a return.

  • To be eligible for a return, the item must be unused and in the same condition that you received it.

  • The item must be in its original packaging.

Refunds:

  • Once we receive your returned item, we will inspect it and notify you about the status of your refund.

  • If your return is approved, we will process the refund to your original method of payment.

  • Please note, it may take several business days for the refund to appear in your account, depending on your payment provider.

Non-Refundable Items:

  • Certain items, such as personalized products or clearance items, may not be eligible for a refund.

Exchanges:

  • If you'd like to exchange an item for a different size or color, please follow the return process, and we’ll issue you a new product once we’ve received your return.

Shipping:

  • Customers are responsible for the shipping costs of returning items. Shipping costs are non-refundable.